Website Terms of Service

Effective date: August 3, 2023

Terms of Sale

The LG Prime Detail's Terms of Sale are an extension of LG Prime Detail's Terms of Use and constitute supplementary guidelines that all Users or visitors must adhere to while utilizing the Service. Upon making an appointment either online or through phone contact with LG Prime Detail, it is essential to review and consent to the booking's terms and conditions before finalizing the appointment. Upon confirmation of the appointment, you are legally obligated to adhere to the stipulations outlined herein.

Packages

LG Prime Detail provides a variety of wash choices for four distinct vehicle categories. Prices and the contents of wash packages are subject to modification at the discretion of LG Prime Detail, with any adjustments being shown on website.

Payment Terms & Conditions

For LG Prime Detail services in Vancouver, please contact us for bookings. Payment will be processed once the service is completed. LG Prime Detail accepts cash, debit, and credit card payments. In the event of a declined card, customers will be requested to resolve the payment for the service. A collection process will be initiated by LG Prime Detail 48 hours after the customer's credit card is declined.

Booking Terms & Conditions

Customers are advised to empty their vehicle of personal items, valuables, and money before LG Prime Detail services. LG Prime Detail holds no responsibility for any loss or harm to personal belongings, the serviced vehicle, or items within. Ensure the vehicle is in a secure and legal location for servicing; address concerns with the car detailing specialist. Cleaning is at the customer's own risk; damages are covered up to service cost. Card details may be required for booking security, processed by housecallpro.com. Bookings may change due to staffing, weather, or equipment issues. Additional work may incur a $50 hourly fee. Jobs involving hazardous materials will have a minimum 20% surcharge.

Late Cancelation & Rescheduling

You're free to reschedule or cancel appointments with LG Prime Detail up to 48 hours before the scheduled time. If it's within 48 hours, a $40 fee is applied to cover technician costs. This policy is valid for all retail-priced car details.

Satisfaction Policy

If there's a definite reason to believe that the service technician did not complete the LG Prime Detail package as requested or if there's clear proof of subpar work, we'll redo the unsatisfactory part at our expense. Claims must be submitted within 24 hours of service completion.

Appointment Time

In cases of traffic or unforeseen situations, there could be a delay in our technician's arrival. Please keep a 30-90 minute window in mind for arrivals regarding online or phone-booked jobs. LG Prime Detail strives to communicate any delivery delays.

Coupon & Refferal Policy

LG Prime Detail may introduce a referral program allowing you to earn redeemable credits for their services by sharing a unique referral link provided by LG Prime Detail ("Referral Link") with friends. Please note that combining credits and coupons is not feasible. To receive credits, the referred individual must be new to LG Prime Detail and must use your Referral Link to sign up for their services. You are prohibited from:
Referring yourself using multiple identities, accounts, or email addresses.
Referring existing LG Prime Detail customers, even if they have accounts under different email addresses.
Employing spam or unsolicited emails to gather referrals from unfamiliar individuals, or violating any laws, rules, regulations, or third-party terms.
Posting on message boards, public forums, coupon websites, or similar online platforms.Allowing others to use your referral account.
Sending fake referrals, pretending to be someone else, or providing false information.Using the Referral Link in a negative or disparaging manner towards LG Prime Detail.Referring customers in violation of any other restrictions set by LG Prime Detail.
If LG Prime Detail determines that these terms have been violated, they hold the right to cancel credits, deem both the referred and referring customers ineligible for present and future offers, and even pursue legal action. LG Prime Detail can also adjust credits before or after posting and redemption.

Website Terms of Use

1. Terms

By using this website, you agree to abide by the Terms and Conditions of Use, along with relevant laws and regulations. You are accountable for adhering to local laws. If you disagree with these terms, you cannot access the site. The website's content is safeguarded by copyright and trademark laws.

2. Use License

You are permitted to temporarily download a single copy of the materials (such as information or software) from the LG Prime Detail website for personal, non-commercial viewing. This license allows viewing, not ownership transfer. Under this license, you cannot:
Modify or replicate the materialsUse the materials for commercial purposes or public display (whether commercial or non-commercial)
Try to decompile or reverse engineer any website software from LG Prime Detail
Remove copyright or other proprietary markings from the materialsShare the materials with others or replicate them on other servers.
This license ends automatically if you breach these rules and can also be terminated by LG Prime Detail anytime. If the license ends or you stop viewing the materials, you must delete any downloaded materials you have, whether electronic or printed.

3. Disclaimer

The materials on LG Prime Detail, web site are provided “as is”. LG Prime Detail, makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, LG prime Detail, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on  Internet site, even if LG Prime Detail, authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on LG Prime Detail, web site could include technical, typographical, or photographic errors. LG Prime Detail, does not warrant that any of the materials on its web site are accurate, complete, or current. LG Prime Detail, may make changes to the materials contained on its web site at any time without notice. LG Prime Detail, does not, however, make any commitment to update the materials.

6. Links

LG Prime Detail, has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LG Prime Detail, of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

LG Prime Detail, may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to LG Prime Detail, web site shall be governed by the laws of the State of Vancouver without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

Changes

LG Prime Detail reserves the right to modify this statement at any time. Any changes to this Terms of Service will be listed in this section, LG Prime Detail does not make any commitment to update the materials.